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Creshanda Riley is a highly motivated and experienced Quality Assurance Specialist and Trainer with over six years of expertise in facilitating training for diverse populations. As a Lead Parent Educator and Quality Assurance Specialist , she has excelled in designing, developing, and delivering impactful training programs and workshops. Creshanda integrates instructional technology to provide both onsite and virtual training, demonstrating outstanding organizational and problem-solving skills.

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Her core competencies include communications, educational program development, workshop and training implementation, cultural humility training, child development knowledge, individual and group instruction, data analysis, and quality improvement. Creshanda's collaborative nature and talent for building productive relationships have been instrumental in driving others towards excellence and achieving business goals.

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In her most recent roles, Creshanda successfully planned and assisted program growth, maintained programmatic results communication, coordinated individual and group training sessions, and developed cultural humility training for staff. Additionally, she has managed the development and continuous improvement of program training needs, delivered virtual and live group trainings, and ensured compliance with national standards and funding requirements.

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Creshanda's leadership extends to mentoring new trainees, managing certification requirements, .Her educational background includes two Master's degrees in Public Administration and Human Services from Capella University, and a Bachelor's degree in Business Management from Bethune Cookman University. 

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With a proven track record in quality assurance and training, Creshanda Riley is dedicated to equipping providers with the tools necessary to work successfully with children and families, making her an invaluable asset to any organization.